Shipping

Draft for review. Replace every [PLACEHOLDER] and have a lawyer check this page before you publish it.

Where we ship

We ship to the European Union, the United Kingdom, Japan and most other countries. The shipping options and costs for your address are shown at checkout before you pay.

Costs

Shipping is free on orders above [FREE SHIPPING THRESHOLD]. Below that, a flat rate for your region applies and is shown at checkout.

Processing and delivery times

• Processing time: [HANDLING TIME]
• Estimated delivery: [DELIVERY TIMES]

Delivery times are estimates, not guarantees. You receive a tracking number by email when your order ships.

Import VAT, customs and duties

[IMPORT VAT AND DUTIES RULE]

Damaged or missing parcels

If your parcel arrives damaged or does not arrive, contact us at [EMAIL] with your order number and, for damage, a photo. We will help you resolve it.